On October 10 Hurricane Michael, one of the most devasting storms in Florida’s recorded history, slammed into the state testing Harris’ Public Safety and Professional Communications (PSPC) team and its solutions. The Harris team that supports the Statewide Law Enforcement Radio System (SLERS) program did not miss a beat in providing seamless communications and ensuring connectivity for first responders, earning the team high praise from the Florida Department of Management Services.

“We've gotten very experienced at responding to these types of disasters over the last decade, and we're good at it,” said Steve Williams, Harris Director of Operations for Florida's SLERS. “This is what we do – we keep first responders connected when they need it most. That requires a dedicated and skilled team like ours, and I'm proud to be part of this team."

Less than 10 days later, Steve and the PSPC team’s outstanding efforts were recognized by Matthew Matney, Chief of Public Safety at the Florida Department of Management Services. In a personal letter to Harris Chairman, President and CEO Bill Brown, Chief Matney notes, “Mr. Williams should be commended for his leadership and resourcefulness in the preparation of the Harris response … his team of dedicated professionals, including Jim Windsor, Steve Crouch, Vinnie Marzello and Nick Scardino, have represented your company very well in one of the most adverse natural disaster situations possible, and I wanted you to know that I feel confident that we can count on them to assist us in critical events in the future.” 

The PSPC team has provided SLERS services since 2000 throughout countless emergencies, including 12 hurricanes, and continues to provide an unparalleled level of customer service.

Harris CEO Bill Brown praised the PSPC team involved in Hurricane Michael efforts, saying, “It is so rare to receive letters like this, and it’s extra special following the decision a few months back to award the SLERS contract to our competitor. Your dedication to supporting first responders, at tremendous personal sacrifice, says a lot about you as individuals and Harris as a trusted partner for mission critical communications. Thank you for always doing what’s right and making us all proud!”